Money Back Guarantee Policy
If you are not satisfied with the product, you can send it back to us for your money back
To return an item to us for your money back:
Â
Send an email to cs@kadokeren.com stating your order number and the item  you wish to return
Â
Our Customer Service Department will then issue you a Return Authorisation (RA) number and advise our return address
Â
Please ensure you include this RA number with your returned item  to enable us to process your refund promptly
Â
You must notify us of your intention to return the item within 7 days after receiving the item
Â
The returned item is received by us within 14 days of us providing you with an RA number
Â
The item is returned to us in 'as new' condition with all internal and external packaging, accessories, swing tag, label and manual complete and intact
Â
The item is NOT opened, used, worn or damaged, and is in 100% re-saleable condition when we receive the item back
Â
The item is securely packed for return postage to ensure that the item and packaging is received back by us in original and re-saleable condition
Â
That you DO NOT stick or write anything on the item itself or its packaging. Please only write or place postage stickers on the outer postage packaging
Â
Your refund will be the amount you paid for the item returned, net of a restocking fee of Rp.10000 per item returned. Buyer responsible for the shipping cost for returned item
No products
Shipping
Rp. 0
Total
Rp. 0
No new products at this time
No specials at this time
WE ARE HONEST SELLER!!
You will receive your order after we received your payment, no cheating!!
FREE SHIPPING COST
If your order value is Rp.450000 or more, you don’t need to pay shipping cost
IDUL FITRI HOLIDAY
Our shop will be closed for Idul Fitri holiday between 15-26 July 2015. All orders placed and paid during that period, will be shipped starting from 27 July 2015.